IT & Engineering · EBA
IT Practitioner EBA
Simple IT support tasks.
About this profession
Simple IT support tasks. Over 2 years you learn this profession in a host company, at the vocational school and in inter-company courses. At the end you receive a nationally recognised Federal VET Certificate (EBA).
Day-to-day responsibilities
- ›Support users with IT issues.
- ›Install computers and peripherals.
- ›Check network connections and cables.
- ›Perform and monitor data backups.
Skills you'll need
A typical week as an apprentice
Host company
3 days/week — you learn the trade hands-on alongside experienced professionals.
Vocational school
1–2 days/week — general education plus job-specific theory.
Inter-company courses (üK)
Several blocks per year — practise core techniques together with other apprentices.
Where you'll work
Software houses, IT departments, engineering firms, start-ups and large industrial companies.
Entry requirements
- Completed compulsory school. The EBA is a strong fit for hands-on learners; close support during the apprenticeship is built in.
- A 'Schnupperlehre' (1–5 day taster) is the best way to find out if the profession suits you.
What you earn at the end
Federal VET Certificate (EBA) — a recognised qualification with a clear path to bridge into a 3-year EFZ apprenticeship (often shortened).
Apprentice wage
Typical monthly gross wage (CHF). Actual wages vary by sector and region.
Year 1
CHF 700 – 900/ Mt.
Year 2
CHF 900 – 1’200/ Mt.
Future-readiness
Score 4/5Our take
Demand for IT support remains high, but automation requires continuous adaptation and upskilling of abilities.
Sources
Early contract endings in this field
Across IT & Engineering apprenticeships, roughly 12–18% of contracts are ended early, compared with about 23% nationally. Most of those apprentices continue their training elsewhere.
Further education & career
- IT Specialist EFZ (shortened apprenticeship)
- Federal Vocational Baccalaureate
- IT specializations
- Advance to IT support roles
Learn more
Official sources and further information about this profession.